Forum Discussion

Anonymous's avatar
Anonymous
11 years ago
Solved

Sims 4 - Unable to start Initialization error at startup

Having some sort of error code saying "Unable to Start, Initialization error at startup & then a long error code. This is really frustrating.
pc
  • ohloverly's avatar
    ohloverly
    11 years ago

    FIXED!

    I had to uninstall Origin completely and delete the folders. Once I reinstalled the game worked.

Anonymous's avatar
Anonymous
11 years ago

Can you list the step to have a refund,might just do the same thing, paying $70 for this is unacceptable. Thanks man!

Anonymous's avatar
Anonymous
11 years ago

Steps for refund:

Go into origin client click Help

Scroll down to Order History and click that

Click on The Sims 4 + tab and then click on the request refund

  • mariaclaracris's avatar
    mariaclaracris
    11 years ago

    How do I uninstall TS4? I can't find it anywhere...

  • Anonymous's avatar
    Anonymous
    11 years ago

    I don't have or see the refund option. What do I do?

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