Forum Discussion

spaceghost71au's avatar
5 years ago

sims 4 : get together expansion pack without code

: I bought from a 2nd hand shop today the sims 4 expansion pack- get togther, it came without the product code. I have no idea whether the code has been used or noyt either. Is there anyway of being able to get the game to run without the PC or do I need it? Also, what happens if the code has been used? I can't use the ep then?

2 Replies

  • HI @spaceghost71au Sadly, no codes = no game, you could keep an eye on specials, both at Origin and Humble Bundles is my only suggestion.

    To be sure, you can always contact Origin online.. 

    Spoiler

    - Go here: https://help.ea.com/en/contact-us/#

    - Log in (top right corner) with Origin credentials

    - Click on Sims 4, then follow by choosing PC, technical problem, then select a contact option

    - On the next page click on + by the chat option, fill what's necessary so EA support will contact you through chat

    or see more details here: https://answers.ea.com/t5/EA-General-Questions/How-to-contact-a-Game-Advisor-using-the-new-EA-Help-page/m-p/2161281


    Hope this helps,

    Sasha

  • roberta591's avatar
    roberta591
    Hero (Retired)
    5 years ago

    @spaceghost71au   Basically what you are paying for is the activation code. You don't need the disc to install the pack. It will automatically download after you redeem the code. Once the code is accepted by the system it can not be reused. The disc version is sold by vendors who do not (or can not) sell codes. If you buy the disc version it is up to the vendor (place of purchase) to help you.