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Chef2004's avatar
Chef2004
Seasoned Novice
26 days ago

Fail to launch the game after the update

Yesterday's update broke my game, I can't even play my game now.  I play with mods in my game, I know the whole thing what to do before updating with mods and after. I removed all my mods from my folder and deleted the old MC expection. and update my mods after the update. without the mod, I did the test run without any mods, everything looked fine then I exited the game without saving. I add back my mods in the game when I want to move my sims to a new house. I get a warning that says "  can't load needed to relaunch the game". so I did but when I did the same thing I got the same warning so I removed my mods and repaired them without my mods. I checked the second time it was giving the same warning. I didn't know what to do I repaired my game and even restarted my computer and nothing is working. My game was fine before the update now I can't even play the game.

8 Replies

  • Chef2004​  To be clear, does the game currently work with no mods or custom content present at all?  If not, is the problem limited to existing saves, or does a new save not work either?

  • Chef2004's avatar
    Chef2004
    Seasoned Novice
    21 days ago

    It doesn ´ t work with no mods in the game, I try to make new save in the game and see if work 

  • Chef2004's avatar
    Chef2004
    Seasoned Novice
    21 days ago

    Update, I did  try a new save without the mods and when good so far, but when I went back to my other save, it come back with Error code " The game failed to load and recommended that need to relaunched the game¨ I don´t have mods in yet.

  • Chef2004​  Please post a screenshot of the error code you get in the old save.

    Please also open Documents > Electronic Arts > The Sims 4 and delete any lastexception files you see.  Try again to load your main save, and when it doesn't work, look for a new LE.  If you find one, open it (Notepad is fine), copy the text, and paste it into a reply.

    Please continue to test with no mods or custom content for now.

  • Chef2004's avatar
    Chef2004
    Seasoned Novice
    7 days ago

    Before delete any of the last exception files my game repair itself, then I removed my mods before it happens. then I delete any last exception files and reset my computer and run it game, but it still gets the same thing. I don't know what to do.  I should just delete or keep it and wait the next update? 

  • Chef2004​  I would like to see a new lastexception.  Sometimes it has information about what exactly is preventing the save from loading.

  • Chef2004's avatar
    Chef2004
    Seasoned Novice
    6 days ago

    puzzlezaddict​ I don't have any lastexpception, I even run my game to see if the game makes new one, but it didn't. nothing showing any of last expection .