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Erbschen002's avatar
Erbschen002
New Novice
11 months ago

Sims 4 bonus objects for owning sims 3 are missing when owning CDs

Product: The Sims 4 Platform:PC Which language are you playing the game in? English How often does the bug occur? Every time (100%) What is your current game version number? It happens in every s...
missing content
EA_Solaire's avatar
EA_Solaire
Icon for Community Manager rankCommunity Manager
11 months ago

Hi @Erbschen002 

Are you referring to the Plumbob lamps in The Sims 4 as a reward for owning The Sims 3? That promotion ended in 2015- when did you get The Sims 4? 

  • Erbschen002's avatar
    Erbschen002
    New Novice
    10 months ago

    hi, not sure when I got it as I had the base game alone for a long time but never played it until I bought a few packs. 

    But the thing is if it was a promotional thing from back then, then why are I fluencers only sharing it now like it's a new thing and know nothing about it. Same with the support, why would they say go report it as a bug as many players are asking about it. 

    The problem is that there's nothing when you google and I think it would be a bit unfair that it's limited to when I bought the Sims 4.

    • EA_Cath's avatar
      EA_Cath
      Icon for Community Manager rankCommunity Manager
      10 months ago
      Hey @Erbschen002 , which influencers are sharing this information and where?

      Support might be confusing this with another issue, I don't believe we are not treating this as a bug at the moment 🤔

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