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Anonymous's avatar
Anonymous
9 years ago

Sims 4 can't interract with anything

This issue began after buying and downloading 'Get Together' on Origin. A few hours after getting this expansion pack I began with this issues where I will be playing the game for a couple minutes (10 at the most if I'm really lucky), and then for no known reason my sims will suddenly be unable to interract with any of the objects or the sims around them. I can still get into buy/build mode sometimes, but nothing seems to help apart from quitting the game without saving and going back on. I have tried looking online and doing the fixes other people have tried without success, some of the things I remember trying are,

Uninstalling and reinstalling the Sims 4

Uninstalling and reinstalling Origin

Right clicking 'repair game' in Origin

Going offline and trying to play the game

Going through troubleshoot compatability

Changing the font sizes and icon sizes etc to 200

Renaming my Sims 4 folder so it generates another

Playing with a different/new family to see if the issue persists (it does)

Updating the game again

Trying to move the family from their household to another to see if that fixes it, however when I try this the game crashes instead

I've tried going on EA live chat but haven't gotten through to a game adivsor yet and  doubt I will. I don't have a lot of money, so spending it on something that clearly just wont work is more than frustrating, especially since I've been playing since the original sims and never had half the issues with any of the other generations as I have with Sims 4. All I wanna do is play some sims ☹️

7 Replies

  • When you renamed the folder, did you start  a fresh save and that didn't work either or did you only try your existing savegame  (with different families) ?

  • Anonymous's avatar
    Anonymous
    9 years ago

    Hi Crin, I started a fresh save

  • Anonymous's avatar
    Anonymous
    9 years ago

    Hi Crin, sorry its taken me so long to reply, the file is attached below

    (I know nothing whatsoever about computers so if any of that is good or bad news is beyond me)

  • crinrict's avatar
    crinrict
    Hero+
    9 years ago

    Hi @Caleria6

    you should upgrade to a 64 bit OS.

    You have Windows 10 32 bit but you have 8 GB RAM.

    The 32 bit OS cannot use more than 3 GB of those so it's a total waste of RAM

  • Anonymous's avatar
    Anonymous
    9 years ago

    I know it's meant to be 64 bit but when I installed it it would not allow 64 bit to be installed that's why it's 32. I will try and change it again though and see if it will allow it this time

  • crinrict's avatar
    crinrict
    Hero+
    9 years ago

    If you had a 32 bit before, you might need to completely reinstall windows instead of just upgrade.

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