Sims 4 can't start: check video card meets min. specs and drivers are installed

@ponxlajaosn  Please run a dxdiag and attach it to a post.

https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/

Please also let me know what antivirus you use and whether it helps to (temporarily) disable it.  As long as you don't do anything else while testing, your computer should be safe.