Forum Discussion

silliestduck's avatar
silliestduck
7 years ago
Solved

Sims 4 CC Hair won't change colours

So I went to play the Sims 4 today (November 13, 2018) and my origin said that there was an update available, so it wouldn't let me play the game until I updated. After I updated my game I decided to...
pc
  • crinrict's avatar
    crinrict
    7 years ago
    Custom Content Hair Color Swatches:
    This can now be changed again. Sims were going through their “natural look” phase and were rejecting CC hair. But all the Dev team Dads commented on how hip it looks so, needless to say, Sims want their CC back. A little reverse psychology works wonders.

    This issue should be solved with Patch 1.47.51

    Please all update your games and let me know how it goes.

imeepysims's avatar
imeepysims
Seasoned Hotshot
7 years ago

Product: The Sims 4
Platform:PC
Which language are you playing the game in? English
How often does the bug occur? Often (50% - 99%)
What is your current game version number? 1.47.49.1020
What expansions, game packs, and stuff packs do you have installed? All of them
Steps: How can we find the bug ourselves? Download the family called Lockdown pt 2 from my gallery.
What happens when the bug occurs? With CC Hair: Hair color and eyebrows will not change colors. Randomizer will only choose CC hair. Once chosen, it will stick to that new color and repeat the same issue. Without CC Hair: Hair color and eyebrows will not display the proper swatch color meaning the color picked will not be the color on the hair. Styles are working fine, it's just the colors that aren't. I have removed all CC and still have this issue. It also only seems to be with two female alien toddlers in that family. Other families, ages and races are fine. New alien toddlers seem to be ok as well.
What do you expect to see? Hair and eyebrows to display the proper color.
Have you installed any customization with the game, e.g. Custom Content or Mods? Not now. I've removed them.
Did this issue appear after a specific patch or change you made to your system? Yes
Please describe the patch or change you made. Nov 13

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I've tried combinations of different things to resolve this. At this point my only recourse may be to clone the two in question and see if that will fix the issue. However, I really don't want to do that if I don't have to.

crinrict's avatar
crinrict
Hero+
7 years ago

Hi @Sparkiekong

merged your post with thread on the issue.


As this is a cc issue, the creators will need to fix it.

Pretty sure they're already hard at work to solve it.

  • imeepysims's avatar
    imeepysims
    Seasoned Hotshot
    7 years ago

    @crinrict Actually it's not only a CC issue. I was reporting all the information I could. The problem is still there when CC is removed. When CC is removed, the default game hair doesn't report the proper color swatches. If you look at the attached pictures, the hair is a default toddler hair.

    I've reattached the images here.

     This is not really CC oriented at all. My issue is with the swatches. When you look at the images, the color swatch does not reflect the actual hair color on the sim.

    • crinrict's avatar
      crinrict
      Hero+
      7 years ago

      Sorry, your post was eaten by spam .. should be back now.

      I'll test your toddlers.

      EDIT: Can't find a family by that name in your gallery.

      EDIT EDIT: Downloaded another Alien toddler and it seems there's an issue for those. Alien adults seem fine so it might be very specific to some toddlers.I also tested some other random toddlers which were all fine.

      Do you remember if you created yours from scratch or where they ingame born ? Did they ever have any cc hair ? 

      @Sparkiekong

      • imeepysims's avatar
        imeepysims
        Seasoned Hotshot
        7 years ago

        @crinrict They were born in the game via abduction.

        EDIT: Ok, so it helps if I actually publish the family to the gallery. Sorry about that... it's been such a long week and it's only Wednesday! 

  • itzme_n1's avatar
    itzme_n1
    7 years ago

    Im really nervous because I do not want to remove my mods folder. It took a long time to download. When will this problem be fixed

    • MickCasanova's avatar
      MickCasanova
      Rising Scout
      7 years ago
      With EA, there's no telling when.

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