Forum Discussion
@topanga_leigh13 Also make sure you have an adult account.
I do have an adult account and i tried shutting my firewall off but it still isnt working. The gallery used to work just fine, i don't know why now it isnt
- DonroaAkashu6 years agoSeasoned Ace
@topanga_leigh13Did you create a brand new The Sims Folder as per advise? Don't paste anything into it, just go check the gallery.
- 6 years ago
I just did that and its still not working
- DonroaAkashu6 years agoSeasoned Ace
@topanga_leigh13 A couple of things you can try:
Make sure the Advanced Option is on when searching the gallery, in case they have CC; and that the Custom Content is checked in Game Options (in a brand new folder it is checked per default).
Post a screen shot of the error message/view.
Wait awhile and try again later.
Repair in Origin. Wait until it's done. Restart your computer. Try again.