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DantyElla's avatar
DantyElla
7 years ago

Sims 4 Constant Crashing since update

My Sims keeps crashing within minutes of starting.  It only started happening since the update and happens with or without mods active.  It appears to be getting worse too. I also have a problem tha...
pc
PMuffin88's avatar
PMuffin88
7 years ago

Ive been having the crash issues as well. The game worked perfect for hours and then just constant trouble since.

Ive also had the unresponsive sim issue before this update but usually resetting the sims or a restart fixes it for me.

crinrict's avatar
crinrict
Hero+
7 years ago

HI @DantyElla 

merged your threads. Please keep to one.

@PMuffin88 @Trimoth

Are you guys using any mods/cc ? Please post your specs as asked above.

  • Trimoth's avatar
    Trimoth
    Seasoned Veteran
    7 years ago

    Hi here is my dxdiag 

    Also when the crashes occured- yes I had mods in my game. However the eating issues/frozen sims/Vault issues occurred without mods in game after performing fresh install

      • LadyAsh1's avatar
        LadyAsh1
        7 years ago

        I'm also having this problem. I start the game, it shows the EA logo and then the Maxis logo. On the Maxis logo i get a message saying that The Sims 4 has stopped. I have no choice but to close the game window. ☹️

        I do not use mods, and I wasn't having this trouble until after the Get Famous expansion. 

  • DantyElla's avatar
    DantyElla
    7 years ago

    i do use mods, but i removed all of them to see if it was causing the issue, but it continued to happen

    • crinrict's avatar
      crinrict
      Hero+
      7 years ago
      @DantyElla wrote:

      i do use mods, but i removed all of them to see if it was causing the issue, but it continued to happen

      Try updating your graphics drivers. The graphics card is also a bit weak. What settings are you playing on ?

      Did you also delete your localthumbcache file after removing the mods ?

      • DantyElla's avatar
        DantyElla
        7 years ago

        these are my settings, should i lower them?

    • crinrict's avatar
      crinrict
      Hero+
      7 years ago
      There should be a setting called medium-low.
      • DantyElla's avatar
        DantyElla
        7 years ago

        I have changed to medium-low setting... no difference...

        i updated all my mods and deleted a heap of old ones... no difference

        I tried without mods... no difference

        now i cannot even access the build mode or the aspiration rewards as well.

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