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slpeyro's avatar
6 years ago

Sims 4 Content missing and I didn't get a refund

I wanted to play sims and realized that my the seasons pack that I purchase during the sale was gone. I came to check if anyone else had this problem and they all said that they were missing content as well and got a refund! I never got my refund, if you are going to take my game away at least refund my money back! 

3 Replies

  • @slpeyro  Please check your billing/purchase history on EA.com to see whether a refund is listed.  You should have received an email from EA about it, but those emails don't always go through.

  • @slpeyro Did you check recently? Same thing happened to me.  I didn't see the refund in my account, but I checked again 3 days later and it was there.  Seems like there was some processing delay. 

  • I feel this!! This has happened to me.. I am like.. no, I NEVER asked for a refund... if anything after these issues, I want my game back AND I wan't a refund. this is ridiculous. 

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