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Vetti666's avatar
Vetti666
7 years ago

Sims 4 Crashes after 5 minutes of play

Sims 4 constantly crashes within five minutes of trying to play on a lot or when in a world. I'm playing off a fresh install of Windows 7, as I was having the same problem on Windows 10 and wanted to...
pc
Vetti666's avatar
Vetti666
7 years ago

Alright I will try that when I  get back from traveling, thank you for your continued support. 

  • Vetti666's avatar
    Vetti666
    7 years ago

    I tried to run it in windowed mode, it locked up five minutes in, I was forced to hard boot the pc. Was on a lot trying to build a starter home like all the other tests I've done. 

    • Vetti666's avatar
      Vetti666
      7 years ago

      After further testing I've finally gotten it to give me something that might help narrow it down:

      Problem signature:
      Problem Event Name: BEX64
      Application Name: TS4_x64.exe
      Application Version: 1.51.77.1020
      Application Timestamp: 5cb67038
      Fault Module Name: TS4_x64.exe
      Fault Module Version: 1.51.77.1020
      Fault Module Timestamp: 5cb67038
      Exception Offset: 0000000000ddc9e8
      Exception Code: c0000005
      Exception Data: 0000000000000008
      OS Version: 6.1.7601.2.1.0.256.48
      Locale ID: 1033
      Additional Information 1: 6fb1
      Additional Information 2: 6fb1333389b017bb6a54a7b3cfd95d60
      Additional Information 3: 9a8d
      Additional Information 4: 9a8dee8d5c0cc15fae4d8ae305b61b21

      I am running all the latest drivers, and even got the game to play nice for a whole day, but now the crashing is back and it gives this error specifically. No freezing, or black screen now. I've made sure to run the 64 bit exe as administrator and have it checked to run in compatibility mode for windows 7. No mods or CC as before. All of the options for origin are turned off. Origin in game is also disabled. The game is up to date, and I'm well over the system specs. All my other games are playing nice, including steam games, but for some reason the Sims 4 is throwing this error now. 

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