Sims 4 Crashes after 5 minutes of play
Sims 4 constantly crashes within five minutes of trying to play on a lot or when in a world. I'm playing off a fresh install of Windows 7, as I was having the same problem on Windows 10 and wanted to...
Forum Discussion
A BEX64 error is often caused by conflicting software such as 3rd party antivirus or monitoring programs plus "enhancement" software for Video or Audio. Please try to first disable any 3rd party AV then test the game.
I've now reinstalled the game, and I'm still getting the error. I don't run 3rd party enhancement software like Msi afterburner and the like. My only anti virus is windows defender. I also don't do any streaming or have any such software on my computer such as Relive for amd. The only program I am currently running is Z engine for my Merc Stealth. I removed Logitech software for my Proteus core gaming mouse. I have malwarebytes installed but it doesn't run when I play the sims 4, I have it disabled.
The only programs installed on my computer are :
Amd Catalyst Beta ( for mb drivers)
AMD Adrenaline 2019 Edition (For RX 480 drivers) I didn't even install anything but the video driver. Its the current recommended, as I moved World of Warcraft to my windows 10 partition to eliminate the need for the optional driver.
Malwarebytes
Origin
Steam
Crusader kings II (through steam)
Sims 4
Realtec High definition Audio driver ( For MB)
Windows 7 64 bit Professional on its own partition of my C Drive (SSD) The only other thing on the windows 7 partition is the amd drivers, realtek and malwarebytes. Everything else is stored on my HDD.
All important updates installed for windows, origin and the sims 4, including the newest origin update that came out today.
Do you still have set the Windows 7 compatibility mode?
That mode is to make the game to "believe" that it runs on a different OS.
But if you run the game native on windows 7 it shouldn't be set.I've tried both options and neither make a difference. I'm thinking a complete reinstall of the OS might be the only option as I'm unable to figure out what went wrong, and why it decided to work for a day and then say no again. I'm thinking its a corrupted file somewhere but as of yet I've been unable to locate it or remove it.
Try this before you try a Windows reinstallation:
- Go to your ">drive<:\Program Files (x86)\Origin Games\The Sims 4\__Installer\vc\vc2010sp1\redist" folder.
- Run the "vcredist_x64.exe" and the "vcredist_x86.exe" as Administrator. (Right click the exe > run as an Administrator)
If you don't have an "Install" option, "Repair" the installation. - Reboot.
- Do the same with the "vcredist_x64.exe" and the "vcredist_x86.exe" under ">drive<:\Program Files (x86)\Origin Games\The Sims 4\__Installer\vc\vc2013\redist"
- Reboot.
- Test.
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- EA_Cade11 months ago
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