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GeeDee030594's avatar
GeeDee030594
7 years ago
Solved

Sims 4 crashes after update

Today morning I played sims just fine with no problems, I updated sims 4 & I tried playing afterwards again but when EA logo comes on startup I get a message from windows stating sims 4 has stopped w...
pc
  • 172e3cda0034987's avatar
    172e3cda0034987
    7 years ago

    @GeeDee030594

    If you've recently tested your mods and custom content to make sure they're up to date with the latest game patch, you may need to clear your game cache and delete the localthumbcache.package from the Sims 4 folder to help with troubleshooting.

    How to Delete Cache Files
    https://sims4.crinrict.com/en/2014/09/delete-cache-files/

    Custom content can become outdated with most new game patches. If the game works when the Mods folder is removed, then one or more of the mods and/or custom content has become outdated and will need to be removed or replaced. -- EA/Maxis aren't responsible for broken mods/cc. It's up to the creators to fix.
     
    Have you tried updating your graphics drivers and turning off Origin in-game?

    Finding devices and updating drivers on your PC
    https://help.ea.com/en-us/help/pc/finding-devices-and-updating-drivers/

    Turn off Origin In-Game:
    Open Origin, Select Origin > Application Settings > Origin In Game tab and click the on/off switch to disable Origin In Game. - This deactivates Origin In-Game, as it has been known to cause problems with games.

    Restart the computer, to help the computer refresh itself, and try the the game again.
172e3cda0034987's avatar
172e3cda0034987
7 years ago

@GeeDee030594

If you've recently tested your mods and custom content to make sure they're up to date with the latest game patch, you may need to clear your game cache and delete the localthumbcache.package from the Sims 4 folder to help with troubleshooting.

How to Delete Cache Files
https://sims4.crinrict.com/en/2014/09/delete-cache-files/

Custom content can become outdated with most new game patches. If the game works when the Mods folder is removed, then one or more of the mods and/or custom content has become outdated and will need to be removed or replaced. -- EA/Maxis aren't responsible for broken mods/cc. It's up to the creators to fix.
 
Have you tried updating your graphics drivers and turning off Origin in-game?

Finding devices and updating drivers on your PC
https://help.ea.com/en-us/help/pc/finding-devices-and-updating-drivers/

Turn off Origin In-Game:
Open Origin, Select Origin > Application Settings > Origin In Game tab and click the on/off switch to disable Origin In Game. - This deactivates Origin In-Game, as it has been known to cause problems with games.

Restart the computer, to help the computer refresh itself, and try the the game again.
  • GeeDee030594's avatar
    GeeDee030594
    7 years ago

    I updated my mods, mccc whicked whims etc & now it works, thank you

    • Allison42m's avatar
      Allison42m
      6 years ago

      Okay, i may or may not not know how to update my mods.... how do you do that? im having the same issue you posted originally about. i can load games up but as soon as i click on the household to start playing with them in the world my game crashes.. ive never had this happen before.

      • GeeDee030594's avatar
        GeeDee030594
        6 years ago
        You just have to update the mods, like mc command center , sacraficial, basemental, littlemssam etc not the cc mods. just go to thier website to download the newer versions of those mods, then go to your mods folder and delete the previous version and add the new ones. once you are done updating your mods go to your sims 4 folder and remove the localthumb file then start your game

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