Sims 4 crashes GPU driver/makes PC restart
About two weeks ago I installed a couple of new EPs (Seasons, Get Famous, Bundle Pack 5 & 6) after not having played the game for over a year. When I last played the game back then, everything was fi...
Forum Discussion
Please create a DxDiag in text file format and post it with your next reply.
If you use Windows 7 also go to your Reliability monitor > Press the Windows key and "R" at the same time and copy and paste or type "perfmon /rel" (without the quotes) in the new Window > hit “ENTER” and look if it has entries for the game you have trouble with.
If yes double click at the last entry for the game executable, copy the info to the clipboard, and save it to a text file.
You can attach the DxDiag text file you created (and the “Reliability monitor” text file as well) to your post in the “Reply” window with the “Choose File” button.
First of all: Thanks for your reply!
Sorry, I'm not comfortable posting that much information about e.g. my HDDs. What infos in the DxDiag file do you need exactly?
Reliability monitor: There's no entry for the game (for none of the GPU driver crashes), there are "only" multiple "gpu error" ones and an additional single "windows stopped working" one for today.
@Nathipha wrote:
Sorry, I'm not comfortable posting that much information about e.g. my HDDs. What infos in the DxDiag file do you need exactly?
Then I am sorry as well, but I won't to be able to helps you with this.
There is nothing in a DxDiag that I, or anyone else for that matter, could use to harm you or your computer in any way.
Thanks for restoring the post!
You can find a slightly edited version here.
I'm aware that the gpu driver is 1.5 years old but it took multiple months to find one that let me access the nVidia control panel, so I'd rather not mess with it.
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