Sims 4 crashes when loading into household
Can someone help me with this? I'll gladly appreciate it. My sims 4 household keeps on crashing Everytime I load into it. I've reset it, played with no cc or mods, and I've done everything to fix ...
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sorry to bother you, but could you tell me how you got the patch fix? it's happening to me too and i really want to fix it, thanks. i also tried to play with a new save and it crashed anyway.
@IIrjvcII What patch level do you currently have? You can see it along the bottom of the screen at the Main Menu, where you have the option to load a save or start a new one. A fully patched game will be version 1.63.36.xxxx.
If Origin isn't offering an update, try clearing its cache:
https://help.ea.com/en-us/help/faq/clear-cache-to-fix-problems-with-your-games/
Then restart your computer, and if you still can't update, repair the game first: open your game library, right-click on the Sims 4 icon, and select Repair.
If your game is already fully patched, please move your entire Sims 4 folder out of Documents\Electronic Arts and onto your desktop, and when you launch the game, a clean folder will spawn with no content. Don't add anything yet; just try to start a new save and see whether you can play for a bit. Let me know either way.
- @puzzlezaddict i tried everything and it still didn't work. when i loaded it, it crashed the same way
@IIrjvcII Please run a dxdiag and attach it to a post.
https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/
hopefully i did it correctly
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