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@GemzyX Does the computer crash so you have to restart the computer or does the computer crash to desktop? Does the computer sound like a jet taking off? Does the computer have plenty of room for air flow around it? Please post your computer''s dxdiag - how to get dxdiag and attach the txt file to the paper clip in the lower right of the forum respons window.
- 4 years ago
Just randomly crashes whilst im playing Sims will stop playing and return to origin app on computer
Yes plenty of air flow, and not that ive noticed sounds wise.
Attached dxdiag
Thanks
- puzzlezaddict4 years agoHero+
@GemzyX Your C drive is almost out of space. This alone could be causing the crashes: Sims 4 creates temp files, as does Windows, and between the two they could eat up that 4.7 GB all by themselves. The Downloads folder is a good place to look for extraneous files, but it might be easier to move some data (say, a couple of games) to E. Having 25 GB free is a good goal for the overall health of your system and should be manageable.
Additionally, if you use OneDrive, it can push the contents of Documents to cloud storage and remove the local copy when space on C is low enough. That could cause a crash as well, so if simply clearing space doesn't help, please let me know whether you use OneDrive.
- 4 years ago
I forgot to mention that my sims is installed on an external hard drive.
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