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LunarRust's avatar
LunarRust
Seasoned Newcomer
7 months ago
Solved

Sims 4 crashing and taking a long time to load

I'm really confused on why my game is having issues. I have some mods and a lot of CC. But I've done the 50/50 method and checked that nothing conflicts or is outdated. My game has a lot of loading i...
  • puzzlezaddict's avatar
    puzzlezaddict
    7 months ago

    @LunarRust  Please try playing in a clean boot:

    https://support.microsoft.com/en-us/topic/how-to-perform-a-clean-boot-in-windows-da2f9573-6eec-00ad-2f8a-a97a1807f3dd

    The one service to leave enabled is the EABackgroundService, which the EA App needs in order to run.  Disable the rest as described.

    When you reboot your computer, go through the Task Manager's background processes list shutting down any service that doesn't absolutely need to be running, for example anything from MSI Afterburner to RGB software might still be enabled.  If you accidentally kill a critical process and it doesn't restart on its own, just reboot your computer again.

    Don't open anything other than Sims 4 and the EA App while testing, not even a browser window.  Let me know what you see for CPU and RAM use overall and for Sims 4.

    It's normal to see high CPU use while the game is loading—the whole point is to load it as quickly as possible, which means the processor is going to work as hard as it can given the limitations of the program it's loading.

    Graphics cards normally run near their max in games if there's no fps cap or other limiting factor.  If you want your GPU to work less, we can impose an fps cap; let me know if you're interested.  This wouldn't impact your experience of Sims 4 at all if done correctly since your monitors are only running at 60 Hz, many fewer frames per second than the GPU is generating while you play.

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