Sims 4 crashing during loading screens
Hi! This same crashing during the loading screens is happening to me as well. I tried doing this but once I ran the windows powershell system scan it said there were corrupted files and that windows ...
Forum Discussion
Brooke11100 See whether you can repeat that with Chrome open. It's an odd error, so I'm wondering whether this was a concidence.
Please also provide the Reliability Monitor info for this crash. Click Windows key-R and enter "perfmon /rel" without quotes, and you'll see a chart of errors and updates with a column for each day. Today is on the right.
Look for an error that happened at exactly the time of this Sims 4 crash. If you find one, double-click it to see more details, then copy that info and paste it into a reply here. If you don't see a new error, check back in an hour or so—the Reliability Monitor doesn't always update right away.
Okay so even in the clean boot the game is still crashing here is the result from the reliability monitor info:
Source
The Sims™ 4
Summary
Stopped working
Date
3/10/2025 3:53 PM
Status
Report sent
Description
Faulting Application Path: C:\The Sims 4\Game\Bin\TS4_x64.exe
Problem signature
Problem Event Name: APPCRASH
Application Name: TS4_x64.exe
Application Version: 1.113.291.1020
Application Timestamp: 67c616c9
Fault Module Name: StackHash_f07d
Fault Module Version: 10.0.19041.5438
Fault Module Timestamp: ab0dece3
Exception Code: c0000374
Exception Offset: PCH_5A_FROM_ntdll+0x000000000009E044
OS Version: 10.0.19045.2.0.0.768.101
Locale ID: 1033
Additional Information 1: f07d
Additional Information 2: f07d1a373121043d0c5b6bd138d5f40e
Additional Information 3: 239d
Additional Information 4: 239d2e405c956fee9be5d3341d538d90
Extra information about the problem
Bucket ID: 28a196fd6ecf6c91116510610b71e1b5 (1253426080282436021)
Community Highlights
- EA_Cade11 months ago
Community Manager
