Forum Discussion
puzzlezaddict
8 months agoHero+
sammyisourdog1 Please load the game to the Main Menu and see whether you're running the DirectX 9 or 11 version of the game. It'll show in the lower-left corner, to the right of the version number. If you see DX9, force DX11 instead. Open the EA App, click Sims 4 > Manage > View properties, and add -dx11 to the command line box.
If this doesn't help, or you're already using DX11 mode, try a different lot, and if that doesn't help either, a default lot in a new save. Don't add anything from the Gallery or your own library, at least not yet.