Sims 4 Crashing in Live Mode 7/1/2024
Which language are you playing the game in? US English How often does the bug occur? Every time What is your current game version number? PC:1.107.151.1020 What expansions, game packs, and stu...
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This time Live Mode lasted 5 minutes although nothing was selectable and the needs bars were green but at 0, totally weird.
Anyways the crash report:
Description
Faulting Application Path: C:\Program Files\EA Games\The Sims 4\Game\Bin\TS4_DX9_x64.exe
Problem signature
Problem Event Name: APPCRASH
Application Name: TS4_DX9_x64.exe
Application Version: 1.107.151.1020
Application Timestamp: 665a58a3
Fault Module Name: ntdll.dll
Fault Module Version: 10.0.22621.3733
Fault Module Timestamp: 67ca8829
Exception Code: c0000005
Exception Offset: 0000000000021608
OS Version: 10.0.22631.2.0.0.768.101
Locale ID: 1033
Additional Information 1: 2c1c
Additional Information 2: 2c1c17624a78d7b25b9a52d6ea95d16c
Additional Information 3: 6e55
Additional Information 4: 6e55be8c11cde9fd6bd024d92b0b1068
Extra information about the problem
Bucket ID: 8e80e5708b2c1627f665f86d060c3932 (1613969188618778930)
@Sevreign Again, was this in a clean user folder with absolutely nothing added back to it? Messed up needs bars sounds very much like a mods/custom content issue, although that is of course not the only cause. But since the fixes for those other causes are somewhat inconvenient and/or time-consuming, it would be best to eliminate third-party content first.
This error itself is an access violation, too generic to be of much use by itself, but the faulting module is a core component of Windows. This component is unlikely to be corrupt itself, since your computer presumably still works in general; it's more likely that the game is misusing the resource. Still, if the problem happens without mods or cc and you want to address potential issues on the Windows side, a repair install would be relatively quick and simple. Here's how (option two):
https://www.elevenforum.com/t/repair-install-windows-11-with-an-in-place-upgrade.418/
This shouldn't delete any of your data, but if you get to step 14 and are NOT asked to keep personal files and apps, back out and start over.
@puzzlezaddict No mods/CC, clean user folder.
Just did the windows repair thing, everything went well it seems but unfortunately the problem with The Sims 4 remains unsolved.
The new crash report after the repair. Again with no mods/CC and clean user folder.
Description
Faulting Application Path: C:\Program Files\EA Games\The Sims 4\Game\Bin\TS4_DX9_x64.exeProblem signature
Problem Event Name: APPCRASH
Application Name: TS4_DX9_x64.exe
Application Version: 1.107.151.1020
Application Timestamp: 665a58a3
Fault Module Name: TS4_DX9_x64.exe
Fault Module Version: 1.107.151.1020
Fault Module Timestamp: 665a58a3
Exception Code: c0000005
Exception Offset: 00000000012c0734
OS Version: 10.0.22631.2.0.0.768.101
Locale ID: 1033
Additional Information 1: 7e23
Additional Information 2: 7e23c60f1508d05736fd79f3955ed16d
Additional Information 3: 3f7b
Additional Information 4: 3f7bc23af649a8707791477b86c1687dExtra information about the problem
Bucket ID: 435e0c4d37399e7937d4225556b72480 (1717035107857409152)I've decided to run some more basic tests after the OS repair incase it's different. What I've found is that now the Fault Module Name is a sims .exe file instead of a .dll, I think that's progress?
Anyways I've logged all my attempts and what I did between attempts. Hope this helps!
I decided to try a clean boot and it seems like it fixed it, I added some mods/CC and that seems to break it again. I created another document of my changes and crash reports.
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