2 years ago
Sims 4 crashing my computer
Hi. About a week ago, The Sims 4 started to crash my computer, I have no idea what triggered this, but I just purchased the new for rent expansion and been playing with the same save file for about a...
Hey @puzzlezaddict . So I wanted to do the the check with only the EAbackgroundService, but after I followed rhe description and disabled everything except the EA, I rebooted but I could not enter to my computer becase the windows process that deals with pin code has been disabled as well😂 and restart did not work, so I had to reinstall windows.
BUT, here comes the shocker! (check the attached picture🥲)
Probably it was caused due to the plugs not being firmly tightly connected. 🤦🏽♀️
I will have a new cable on Wednesday. Do you think that this could be the reason for the crash? Or is it possible that the crash caused the burn and there is another underlying issue?
@vivas2001 That burned cable could absolutely be the reason for all the crashing. It could have happened because the cable wasn't inserted properly or for some other reason; it's difficult to tell without more disassembly than most regular users want to try. For now, just make sure the new cable is properly plugged in, and check it after each of the first few play sessions.
When you clean boot, you need your password, not your PIN. Every Windows account has a password, even if you don't know it; it might be the same as your Microsoft account's password.