Forum Discussion
7 months ago
Dear @puzzlezaddict
I've seen that you are answering a lot of people with crashes problem, I was a bit depressed about loosing a save I've been playing since 5 years, as my game crash as soon as I go in game. I thought that my computer wasn't good enough, but I was having no problem until the last update, and I see that a lot of people have more crashes, so I tought I'll give a go to this DxDiag thing. I don't know a lot about computer, I could'nt even really understand if my computer is really good enough, but with the DxDiag report I've attached here would you understand what the problem is ?
Sorry for my english, I'm a poor french simmer who cannont afford a better computer, just want to know if I have to say goodbye to the Sims or if there is still a chance !
Thank you a lot for everything you do in this place !
puzzlezaddict
7 months agoHero+
@magicosims Your laptop should still be fine for Sims 4. Ultra graphics settings might be too much for it, but medium-high settings should be fine. You can also reduce the in-game resolution a bit to help with performance if necessary.
For the crashing, please force the game to run in DirectX 11 mode. Open your EA App game library, click Sims 4 > Manage > View properties, and add -dx11 to the command line box.
- 7 months ago
@puzzlezaddict it did work, I can't believe it, two letters and two numbers were the only thing missing for the game to work. I went from not being able to press play without the game craching to a game working as before. Thank you a thousand time, you are a blessing for this comunity !
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