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Hi thanks again for all of your suggestions and help, I really appreciate it.
So, I checked the 8-pin supplementary connector, it seemed perfectly fine to me but I gave it an extra push to be sure it was in correctly. I loaded the sims and it actually worked! However, when I went to log on later that night, it crashed the computer again.
I also tried the RivaTuner Statistics Server with 30 frames as you suggested and the game loaded fine until it hit the main menu screen, which is when it crashed again. From all of this it seems like the PSU might be the problem? Let me know what you think. And again thank you for your continued help.
@beefpetunia If you have the ability to test with a different PSU, even if it means borrowing one from another computer or a friend, I would suggest doing so. A 500W unit should be fine, but if possible, go with 600W or above just to be on the safe side. You don't need to install it properly; just leave it on the desk and hook up all the connectors with the computer's side panel removed. And, as noted earlier, make sure the PSU's fan is pointed towards fresh air, not against a solid surface.
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