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Mumumw's avatar
Mumumw
New Novice
19 hours ago

Library Completely Wiped

Recently, my entire Sims 4 Library was suddenly wiped. All of my saved households and lots are gone, which is literally 5 years worth of builds and Sims that I know for a fact I did not delete manually. There were way too many for this to be accidental. This happened very randomly: I opened the game like normal and my Library was just… empty. Is there some way to recover it? (PS: the two households in my library in the picture were saved by me after it was wiped so please ignore them)

 

missing content

1 Reply

  • puzzlezaddict's avatar
    puzzlezaddict
    Hero+
    18 hours ago

    Mumumw​  Please see this guide that covers missing user data and how to search for it:

    ⚙️[PC] Sims 4 Missing User Content (saves, mods, etc.) | EA Forums - 12636780

    As for why this happened now (recently), it's possible that your system drive is running out of space, and either a Sims 4 update or another download dropped the free space below the threshold for OneDrive to start pushing data to cloud storage.  This could have been a temporary change, for example the EA App can budget 10-20 GB extra space for Sims 4 updates before relinquishing it once the update is done.  That's only one possibility, but it's a relatively common occurrence.

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