Sims 4 Crashing
Hey all, I've had some issues with the sims crashing at seemingly random times when I'm playing. Sometimes it will be when I'm just trying to load my household, other times I can play for 30 mins to...
Forum Discussion
@SireYeah To be sure, was the game crashing before you re-installed Windows ? Do you have issues with other games too or just SIms ?
@crinrict Yes, I had issues with my sims game crashing before the reinstall ☹️
A few days ago, I cloned my old SSD onto a new one as it was suspected my SSD was the reason behind a lot of my blue screens/PC issues. Since cloning onto a new SSD and running windows off the new one (the old SSD has been completely removed from my system), I haven't had any issues with any other games apart from the Sims. I've played a few games of LoL without any BSODs, as well as a few standard RPGs. It's just the Sims now that keep crashing on me.
- @SireYeah Have you tried a clean boot ?
https://help.ea.com/en/help/faq/how-to-clean-boot-your-pc/
If it works in that mode, then it's a background program interfering and you will need to find out which one.@crinrict I've just tried a clean boot now. Unfortunately, after about 20 minutes in game, it crashed again ☹️
I checked my event viewer for the crash and noticed it's giving a little more information this time though:
Faulting application name: TS4_x64.exe, version: 1.74.59.1030, time stamp: 0x608787e8
Faulting module name: d3d9.dll, version: 10.0.19041.928, time stamp: 0x0c58ef24
Exception code: 0xc0000005
Fault offset: 0x000000000002ef31
Faulting process ID: 0x398
Faulting application start time: 0x01d749f6c015c173
Faulting application path: C:\Program Files (x86)\Origin Games\The Sims 4\Game\Bin\TS4_x64.exe
Faulting module path: C:\WINDOWS\SYSTEM32\d3d9.dll
Report ID: 1c6578f6-abe6-4c09-b0d9-4f494a4507ea
Faulting package full name:
Faulting package-relative application ID:
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