Sims 4 Demo Won't Open?
I found my email from EA last night letting me know I got the demo. When I logged into Origin, it was in My Games, so I'm pretty sure it wasn't a scam like the one mentioned in the sticky. I downlo...
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Source The Sims™ 4 Create A Sim Demo Summary Stopped working Date 8/12/2014 1:45 PM Status Report sent Description Faulting Application Path: C:\Program Files (x86)\Origin Games\The Sims 4 Create A Sim Demo\Game\Bin\TS4CAS.exe Problem signature Problem Event Name: BEX Application Name: TS4CAS.exe Application Version: 1.0.233.190 Application Timestamp: 02003040 Fault Module Name: igd10umd32.dll_unloaded Fault Module Version: 0.0.0.0 Fault Module Timestamp: 4aba7282 Exception Offset: 0a051310 Exception Code: c0000005 Exception Data: 00000008 OS Version: 6.1.7601.2.1.0.256.48 Locale ID: 1033 Additional Information 1: 957e Additional Information 2: 957e793145725ec0f58a398cfccda2bf Additional Information 3: c698 Additional Information 4: c6986339818002febe46959eb076ab29
This seems to be an issue with your graphics drivers.
Try updating or reinstalling your graphics drivers.
how do you update your graphics driver?
I have reinstalled the demo, origin, updated my java and graphic drivers and am getting the following info you have requested of others.
Description
Faulting Application Path: C:\Program Files (x86)\Origin Games\The Sims 4 Create A Sim Demo\Game\Bin\TS4CAS.exe
Problem signature
Problem Event Name: BEX
Application Name: TS4CAS.exe
Application Version: 1.0.237.100
Application Timestamp: 02010040
Fault Module Name: Pehook.DLL_unloaded
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 51106900
Exception Offset: 06985d20
Exception Code: c0000005
Exception Data: 00000008
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033
Additional Information 1: 0022
Additional Information 2: 00221e6e93c60894083fbca32734f91a
Additional Information 3: f2ed
Additional Information 4: f2ed4ac5f1d20e2feff3ed513ca72079The Pehook dll comes with some backup program from NewTech Infosystems, Inc
Do you have such a program ? If so, make sure it's not running in the background or reinstall it.
You are a God! yes - I had a backup program from them. I stopped it and it is working now!!! Thank you soo much.
You're welcome. Glad it's working.
Sheesh, such a simple thing! Thank you - exited my backup programme, no problems - thank you!
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