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Petalcat's avatar
Petalcat
3 years ago

Sims 4 DLC bought on EA/Origin won't load in Steam

I recently downloaded Steam and linked it to my EA account. I then downloaded the Sims 4, which then created a new Sims 4 shortcut on my desktop(it opens the game the same as my original one, so I'm not sure if it is normal when downloading the game in steam or not), and launched it only to see that my DLC I'd bought with the EA app wasn't downloaded in the game(the game shop recognized that I owned them, but they didn't register in a new save I made to test it, as I didn't want to risk corrupting my other saves). I eventually uninstalled the Sims 4 on Steam and my game went back to normal. I bought a kit on Steam, so I'd really like to figure out how to get my game on steam to work with my other packs in order to get my money's worth lol. Thanks in advance for any help!

pc

3 Replies

  • puzzlezaddict's avatar
    puzzlezaddict
    Hero+
    3 years ago

    @Petalcat  When you install Sims 4 through Steam, you need to download your EA-owned packs into the Steam install.  This is simple to do when you only have the Steam version of Sims 4 installed, but the EA App may not allow you to do this, saying the packs are already installed, if you have both the Steam and EA App versions on your computer.  Point is, uninstall the EA App version of Sims 4 and reinstall the Steam version, then download your packs (but not the base game) from the EA App.

    Or you could get your money back from Steam and buy the kit from the EA App.  That's the simpler choice, all else being equal.

  • Petalcat's avatar
    Petalcat
    3 years ago

    Thank you so much! For Uninstaller the EA sims 4, should I move any folders(tray, saves, mods, etc) out of it before uninstalling? 

  • puzzlezaddict's avatar
    puzzlezaddict
    Hero+
    3 years ago

    @Petalcat  Sorry for the late reply.  The Sims 4 user folder, the one in Documents > Electronic Arts that contains your saves and other user data, shouldn't be removed during the uninstalll process.  It's a good idea in general to have backups though, so definitely make copies of those folders if you haven't already.

    On the other hand, if you installed Sims 4 into Documents > Electronic Arts, as in, the game's program files are there too and mixed in with the user files, then yes, you'll need to back up anything you don't want to lose.  This isn't good practice in general since mixed files can lead to all sorts of complications.  Steam at least will install the game elsewhere by default, so you don't need to worry about that problem going forward.

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