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Seighan's avatar
Seighan
Seasoned Rookie
5 days ago
Solved

Sims 4 does not start

The game doesn't start when I click on the desktop thumbnail or from the EA app. I click on the game and it goes directly to an error message; unable to start initialization error at start [135dec40:...
  • puzzlezaddict's avatar
    4 days ago

    Seighan​  This error is typically antivirus-related.  So please set exceptions in your antivirus for TS4_x64, TS4_DX9_x64, and TS4_Launcher_x64, or the Bin folder they're in. Set an exception for EADesktop.exe too while you're there.

    You may need to repair the game (EA App > Sims 4 > Manage > Repair) as well.

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