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stormymind's avatar
stormymind
2 years ago
Solved

Sims 4 Download - Stuck on Prepairing

Hello. I recently got a new flash drive for more storage for the sims 4. I uninstalled and reinstalled the sims 4 so I could move the download folder, but every single time, no matter what I tried, i...
pc
  • puzzlezaddict's avatar
    puzzlezaddict
    2 years ago

    @stormymind  Hopefully you're formatting the external drive, not the internal one.  If so, that's a good suggestion, and make sure it's using NTFS.  If you have any trouble formatting the drive, or you still can't download Sims 4, format it as something else, disconnect it (the proper way), then format it again as NTFS.

puzzlezaddict's avatar
puzzlezaddict
Hero+
2 years ago

@stormymind  Can you currently download Sims 4 to your internal drive?  Please test just to make sure this isn't a more generic downloading issue and a matter of timing.  Let me know either way, and if you still have the space for it, please download the base game; you can skip the packs if you want.

Please also let me know how this external drive is formatted.  You can see it by clicking Windows key-X and selecting Disk Management.

  • stormymind's avatar
    stormymind
    2 years ago

    so i let it download overnight and it actually made it to 63 percent, still on preparing, so i guess its working but i let it download ALL night, and it only went from 54 to 63? it'll take me days to download the sims if the actual downloading process is like this to. Is this a problem? Also i literally do not have enough space on my internal drive to try to re download the sims 4, im sorry. I asked my boyfriend what to do because he is a engineer in this stuff and he said to format my drive to my computer so thats what im doing now.

    • puzzlezaddict's avatar
      puzzlezaddict
      Hero+
      2 years ago

      @stormymind  Hopefully you're formatting the external drive, not the internal one.  If so, that's a good suggestion, and make sure it's using NTFS.  If you have any trouble formatting the drive, or you still can't download Sims 4, format it as something else, disconnect it (the proper way), then format it again as NTFS.

      • stormymind's avatar
        stormymind
        2 years ago

        A little bit after I formatted it, it started downloading! Im not on preparing anymore and im on the actual download thing but it is still taking forever but ill be patient, thanks!

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