Forum Discussion

3 years ago

Sims 4 EA App- game not loading with endless loading screens

Hi had finally fixed my issue with my Sims 4 game not launching normally and having endless loading screens but alas here I am again now that EA forced us to download this unnecessary new app of thei...

puzzlezaddict

Hero+

3 years ago

@smilelikemiles Please run a dxdiag and attach it to a post.

https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/

Please also let the game load, switch it to windowed mode (but don't minimize it), bring up the Task Manager, and make sure it's showing in Detail mode (click More Details if not). Take a screenshot of the Task Manager window and post it here.

smilelikemiles

3 years ago

Thanks I will try and get back to you the next time I play. That night I wrote to you was the last night I played since I’ve been busy.

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