Forum Discussion

8 years ago

Solved

Sims 4 electronic arts folder not working

A couple weeks ago I started the Sims and it was as if I had never played the game before. All my settings had been reset, my save files were gone, and my CC wasn't showing up. All of that stuff was (and is) still in my Electronic Arts folder, but no matter what I do, it's not showing up. Not even new CC I've downloaded shows up in the game, so I'm pretty sure the problem is that nothing from the Electronic Arts folder is being read. I'm not all that concerned with the save files anymore, but I can't even access my CC. I tried deleting the folder from my computer (and backing it up to a flash drive) as well as uninstalling the game in the hopes that when I started it up again a new folder would be created - I'm afraid a vital file was deleted or something, but I don't know what. Nothing I've tried thus far has fixed it.

CMeki
8 years ago
@jackcrutchie
Can happen to anyone!
IF the game used OneDrive, I just want to say that that can sometimes cause problems with the game, so consider closing down the app while playing, or just choose to not sync the folder called Documents, out your things in other folders. 🙂

If you got everything working, please mark the thread as solved to it's easier for others with the same problem to find a solution!
Happy Simming!

3 Replies

CMeki
Hero (Retired)
8 years ago
@jackcrutchie
Hi! Do you perfaps use OneDrive?
Sometimes the game starts to use OneDrive instead of the normal folders, try turning off OneDrive and start the game. Remove the Mods folder for now though, so we can see that the game works without cc first 🙂
Also if you check your in-game settings, you should be able to see where the game is saving files right now 🙂
jackcrutchie
8 years ago
Okay I think I've got it figured out - turns out I was looking in the wrong place for my folder
CMeki
Hero (Retired)
8 years ago
@jackcrutchie
Can happen to anyone!
IF the game used OneDrive, I just want to say that that can sometimes cause problems with the game, so consider closing down the app while playing, or just choose to not sync the folder called Documents, out your things in other folders. 🙂

If you got everything working, please mark the thread as solved to it's easier for others with the same problem to find a solution!
Happy Simming!