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ICatona's avatar
ICatona
8 years ago
Solved

Sims 4 Error 102:ca059214:f59e04d5 ?

Whenever I start my Sims 4 game, it loads and then lets me choose a household as usual and then when i choose one it loads and says "Error 102:ca059214:f59e04d5. Try reloading the game" So I do AND THE SAME THING HAPPENS, I have restarted the game AND the computer but  the same thing keeps happening. I have A TON of cc and mods and almost every expansion pack if that matters. I've tried making a new fam and it worked but as soon as the loading screen after i chose her house came up THE SAME THING HAPPENED! 😠

pc
  • CMeki's avatar
    CMeki
    8 years ago

    @ICatona

    Try resetting your files to factory settings. You will not loose anything.

    • Make a backup; copy your The Sims 4-folder from C:\Users\Username\Documents\Electronic Arts to an external drive or somewhere else on your computer, for example your desktop.
    • Rename the The Sims 4-folder in C:\Users\Username\Documents\Electronic Arts to The Sims 4_backup
    • Repair the game. Open your Origin client and go to My Game Library, right-click The Sims 4 and choose Repair.
    • Start the game, make a new save, and see if the error is gone. 
      (The game will have created a new The Sims 4-folder in your documents, this is supposed to happen)

      • If yes, continue
      • If no, post a reply telling us the error is still there
    • Start putting folders back in the new The Sims 4-folder. Observe! After every file/folder, start the game and make sure it still works, before putting in the next one.
      • Options.ini - your game settings
      • Saves - your old saves. The sub-folders are not needed. If putting these back causes problem, try putting one back at a time.
      • Screenshots
      • Custom music - if you have any
      • Tray - your library objects; like lots, rooms and sims
      • Mods - your mods and cc, might cause problems when putting back

    If putting back one of the folders was problematic and you did not work it out, please post a reply and we'll see if we can find what your problem is!

    Source: https://help.ea.com/en-us/help/the-sims/the-sims-4/backing-up-and-resetting-the-sims-4/

    Good Luck! 🙂

2 Replies

  • CMeki's avatar
    CMeki
    Hero (Retired)
    8 years ago

    @ICatona

    Try resetting your files to factory settings. You will not loose anything.

    • Make a backup; copy your The Sims 4-folder from C:\Users\Username\Documents\Electronic Arts to an external drive or somewhere else on your computer, for example your desktop.
    • Rename the The Sims 4-folder in C:\Users\Username\Documents\Electronic Arts to The Sims 4_backup
    • Repair the game. Open your Origin client and go to My Game Library, right-click The Sims 4 and choose Repair.
    • Start the game, make a new save, and see if the error is gone. 
      (The game will have created a new The Sims 4-folder in your documents, this is supposed to happen)

      • If yes, continue
      • If no, post a reply telling us the error is still there
    • Start putting folders back in the new The Sims 4-folder. Observe! After every file/folder, start the game and make sure it still works, before putting in the next one.
      • Options.ini - your game settings
      • Saves - your old saves. The sub-folders are not needed. If putting these back causes problem, try putting one back at a time.
      • Screenshots
      • Custom music - if you have any
      • Tray - your library objects; like lots, rooms and sims
      • Mods - your mods and cc, might cause problems when putting back

    If putting back one of the folders was problematic and you did not work it out, please post a reply and we'll see if we can find what your problem is!

    Source: https://help.ea.com/en-us/help/the-sims/the-sims-4/backing-up-and-resetting-the-sims-4/

    Good Luck! 🙂

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