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Anonymous's avatar
Anonymous
Not applicable
8 years ago

Sims 4: Error 801 and "Sims 4 has stopped working"

I've had many issues with the Sims 4 over the years, but today I have two 😞 The first issue I had: I opened a save game and tried to build on a lot which I've never had problems with before. It loa...
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SimQARobo's avatar
SimQARobo
Icon for EA Staff rankEA Staff
8 years ago

@BASS-TZAR-RUN

Ah, earlier versions of the save.  When the lots were playable. Unfortunately, for this particular issue the team isn't able to investigate saves that are already broken.  We're trying to find out how the saves went from a good state to a bad state.

Anonymous's avatar
Anonymous
Not applicable
8 years ago
Well I did try it on an earlier version of the save, but only one, and it still had the bug. Though, I didn't see what the date on it was, but i know it was the most recent one on the list. I would try an even earlier version to see if it happens there too, cause I didn't get a chance to do that.

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