Sims 4: Error code 801
When I tried to join my Sim to go to the Scientist Career, it show "Cannot load the game. Error code 801: Please restart the game".
I tired to restart, uninstall and reinstall, delete the file:...
Forum Discussion
Product: The Sims 4
Platform:PC
Which language are you playing the game in? English
How often does the bug occur? Every time (100%)
What is your current game version number? 1.64.84.1020
What expansions, game packs, and stuff packs do you have installed? Island Living, Cats and Dogs, Season, City Living, Vampires, Jungle Adventures, My First Pet, and Laundry Day.
Steps: How can we find the bug ourselves? I am not sure as this has happened in my current save when loading new sims into Oasis Springs, Willow Creek, and Newcrest.
What happens when the bug occurs? When launching a new sim after CAS, the game jumps back to the menu with all of the worlds saying "The Game Failed to Load. Error Code 801." I have relaunched and the game loads forever that I have to force close out of the game completely.
What do you expect to see? I expect for my sim to load into their new area and be able to play without having to force close the game and launching the game through origin again.
Have you installed any customization with the game, e.g. Custom Content or Mods? Not now. I've removed them.
Did this issue appear after a specific patch or change you made to your system? Yes
Please describe the patch or change you made. June's patch and the recent update did not fix my error code.
- @terceiragigI
Merged your post with the main thread
Would you mind sending me your save ? Instructions in my signature- @crinrict Thank you so much! I will send my save as soon as I am able to
- @crinrict Hi there, I sent over my save game to you. Thank you so much for your help!
@terceiragigI I tested several families in Willow Creek and have no issues loading them
Is it a specific Family for you ?
How did you remove your mods and did you delete the localthumbcache file ?EDIT: Found one family that throws the error for me (Stack in Willow Creek). What others do you have issue with ?
