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Anonymous's avatar
Anonymous
9 years ago

Sims 4: Error code 801

When I tried to join my Sim to go to the Scientist Career, it show "Cannot load the game. Error code 801: Please restart the game".   I tired to restart, uninstall and reinstall, delete the file:...
pc
xooceann's avatar
xooceann
New Novice
5 years ago

Hello all. Everytime I try to get to the 50x50 ship wreck lot in sulani it keeps giving me the error code 801. I took the sims 4 folder out and added it to desktop. Doesn’t work. I removed all mods. Doesn’t work. I’ve repaired the game. Multiple times. Doesn’t work. Please help! I’m loosing my mind. 

Bluebellflora's avatar
Bluebellflora
Hero+
5 years ago
@xooceann

I've merged your post into this ongoing thread for the 801 error code.

About The Sims 4 Technical Issues - PC

PC players get help with their technical issues in The Sims 4 here.51,602 PostsLatest Activity: 20 minutes ago
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4: Error code 801","id":"message:11695687","revisionNum":1,"repliesCount":40,"author":{"__ref":"User:user:-1"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:the-sims-4-technical-issues-pc-en"},"conversation":{"__ref":"Conversation:conversation:11695687"},"readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:11695687"},"body@stripHtml({\"truncateLength\":200})":" When I tried to join my Sim to go to the Scientist Career, it show \"Cannot load the game. Error code 801: Please restart the game\". \n   \n I tired to restart, uninstall and reinstall, delete the file:...","body@stringLength":"632","rawBody":"

When I tried to join my Sim to go to the Scientist Career, it show \"Cannot load the game. Error code 801: Please restart the game\".

\n

 

\n

I tired to restart, uninstall and reinstall, delete the file: documents\\electronicarts\\The Sims 4\\options(.ini) and run the game to creat a new one, lower my graphics settings to the lowest option, reduce the number of stuff inside my Sim’s inventory... But nothing help.

\n

 

\n

BTW, the Doctor and Detective career are working perfectly.

\n

 

\n

Thanks.

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I've merged your post into this ongoing thread for the 801 error code.","body@stringLength":"206","rawBody":"@xooceann

I've merged your post into this ongoing thread for the 801 error code.","kudosSumWeight":0,"repliesCount":0,"postTime":"2020-11-06T23:58:17.325-08:00","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:11695723_1"},"latestVersion":null,"metrics":{"__typename":"MessageMetrics","views":2104},"visibilityScope":"PUBLIC","isEscalated":null,"placeholder":false,"originalMessageForPlaceholder":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"customFields":[],"replies":{"__typename":"MessageConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"CachedAsset:theme:customTheme1-1744704800971":{"__typename":"CachedAsset","id":"theme:customTheme1-1744704800971","value":{"id":"customTheme1","animation":{"fast":"150ms","normal":"250ms","slow":"500ms","slowest":"750ms","function":"cubic-bezier(0.07, 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Hello all. Everytime I try to get to the 50x50 ship wreck lot in sulani it keeps giving me the error code 801. I took the sims 4 folder out and added it to desktop. Doesn’t work. I removed all mods. Doesn’t work. I’ve repaired the game. Multiple times. Doesn’t work. Please help! I’m loosing my mind. 

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Hello all. Everytime I try to get to the 50x50 ship wreck lot in sulani it keeps giving me the error code 801. I took the sims 4 folder out and added it to desktop. Doesn’t work. I removed all mods. Doesn’t work. I’ve repaired the game. Multiple times. Doesn’t work. Please help! I’m loosing my mind. 

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