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lananthem's avatar
lananthem
Seasoned Novice
8 years ago

sims 4 error code makes game unplayable :( 109:e56fc6bb:b233b104

heeelp!! error code 109:e56fc6bb:b233b104. Sims will load, then i try and go to hare square (a park) while thats loading the screen will turn a dark blue filter for a second though i can still see th...
pc
crinrict's avatar
crinrict
Hero+
8 years ago

Hi @lananthem

first the inevitable question: Any mods/cc in your game ?

Does it happen on all households or hare square ? Does Hare Square show as incomplete on the map ?

Anonymous's avatar
Anonymous
8 years ago
I have this same issue every time I try and travel it happens and yes I do have cc and it happens on every house hold
  • crinrict's avatar
    crinrict
    Hero+
    8 years ago

    Have you tried removing the cc/mods to find out if it also occurs without ?

    • MsToniB53's avatar
      MsToniB53
      8 years ago

      Mine occurs without the mods in the game. I have been dealing with the chat people for two days. I have lost a whole group of Sims to this problem. So I am going to be smart and just go with a new group of Sims and start all over again and bam! If it didn't happen again.

      • CMeki's avatar
        CMeki
        Hero (Retired)
        8 years ago

        @MsToniB53

        What do you mean you lost a group of Sims?
        Please, when do you get this error? 

        Did you disable mods or remove them? Or just don't have any?
        I guess you tried repairing the game?

        Please do a factory reset 🙂 

        Try resetting your files to factory settings.

        • Make a backup; copy your The Sims 4-folder from C:\Users\Username\Documents\Electronic Arts to an external drive or somewhere else on your computer, for example your desktop.
        • Rename the The Sims 4-folder in C:\Users\Username\Documents\Electronic Arts to The Sims 4_backup
        • Start the game, make a new save, and see if the error is gone. 
          (The game will have created a new The Sims 4-folder in your documents, this is supposed to happen)

            • If yes, continue
            • If no, post a reply telling us the error is still there
        • Start putting folders back in the new The Sims 4-folder. Observe! After every file/folder, start the game and make sure it still works, before putting in the next one.
          • Options.ini - your game settings
          • Saves - your old saves. The sub-folders are not needed. If putting these back causes problem, try putting one back at a time.
          • Screenshots
          • Custom music - if you have any
          • Tray - your library objects; like lots, rooms and sims
          • Mods - your mods and cc, might cause problems when putting back

        If putting back one of the folders was problematic and you did not work it out, please post a reply and we'll see if we can find what your problem is!

        Source: https://help.ea.com/en-us/help/the-sims/the-sims-4/backing-up-and-resetting-the-sims-4/

        Good Luck! 🙂



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