Sims 4 freezes and becomes unresponsive
Just updated my Sims 4 on Origin and ever since my game keeps crashing only a few minutes into game play. The game is just freezing and it will not let me close the program without shutting down my P...
Forum Discussion
Hi @roisinbtw
Could you post your Computer's DxDiag?
To gather a DxDiag on your computer, please follow the steps here: https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/
You can attach the txt file to your post directly.
My game has been working fine up until today. I don't know if its because of the latest update or not but my game keeps crashing/freezing after about 10 minutes of gameplay. Any help would be great here is my computers DxDiag. I have no mods or cc.
- *Laptops*
@melissa4ester The first thing you need to do is fix the Windows updates that failed. This could fix the issue. Are you running any other programs while playing the game? If so try closing all other programs and just run the game and see how it works.
It seemed to work after I updated the ones that failed but about and hour and a half later it froze and I had to turn off my laptop. Could it be my save? My sister said she had no problems when she created a new save file and played.
- Two weeks ago my Sims4 started freezing every minute or so for about 20 seconds. Then this week The whole computer was freezing. I checked windows "Event Viewer" "windows Logs" "System" and found hundreds of Warning entries in the log about my vsmraid "Reset to device, \\Device\\RaidPort0, was issued.".I looked it up on the internet and found this page [Removed by CM] that had me edit the power setting in the registry.Sims4 does not freeze anymore and nether does my computer after the registry edit.I have set me sims4 to auto save every hour now.
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