Im having the same issue. Soon as I the save for my family, the game is stuck on pause with no option to click play. I also cant click on the three bubbles or gallery or the camera settings. Nothings happens. Can anyone help?
@bethjohnston73 Try removing the UI cheats mod, if you have it. If not, or if it doesn't help, remove your Mods folder, delete localthumbcache.package, and test. You don't have to save your progress, so don't worry about any warnings of missing items; this is just to see whether it helps.
How do i remove my mods folder from game without having to delete and reinstall everything?
@bethjohnston73 Go into Documents\Electronic Arts\The Sims 4, and drag your Mods folder to your desktop. As long as you don't save your progress with the mods removed, your saves should be fine.
Removing UI cheats has worked, thank you.
That is what I have been doing. Started with no mods and then gradually have added back in. I'll try everything minus the UI cheat mod, as I do have that. Will follow-up if that is the culprit.
Thanks...UI cheat mod was the culprit. I do notice one weird thing I have not seen before. I have a red border around the game window once I launch a game (new or save).
@KingKracKer Does the red border still appear when you're not using mods at all?
HI I need help with the game.
It does not want to start since I updated it this morning (based in South Africa). It says "unable to start" I have to repair it or uninstall it. so the problem is I cant uninstall it so I want to know how to at least repair it. I am using pc and only have base game. I know you do not work for the sims but please help. Am still a newbie and I do not even know who to contact :-(
thanks in advance.
so, unsure if you have mods, but...script mods (like MCCC and the specialized careers, etc) are not working right now. You can update MCCC, but the others have to be taken out until they are updated.
I know some people don't have such things, but as a PC user, it took me a few days to sort through the mods I have, make sure what was crashing my game...this is the result I found: custom careers/QOL items (i'm bummed, I liked the bank one, made it so bills would autopay for me)
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