Forum Discussion
puzzlezaddict
6 years agoHero+
@Mellie-Chan25 Your dxdiag isn't attached to your post. It would be very helpful to see it. Please also move your entire Sims 4 game folder out of Documents\Electronic Arts and onto your desktop, launch the game (which will create a clean folder with no content), and try to play a new save for a bit. Don't add anything else to the clean folder. Let me know whether your computer still freezes with the new save.
6 years ago
Alright, i did what you said and my whole system still froze, a hard reset was required.