Sims 4 game crashing after February update 2024
I recently just updated my game. When I did, my game kept crashing when it loads into the main menu. I deleted all my mods in mods folder, thinking that maybe there must be an outdated mods in the folder. I re-entered the game, but it crashed again. I re-installed the game, but these. was still doing the same thing. I went online to see any solutions. I read that you have to clear cache, restart the EA origin app, reboot computer, re-install game, and restart your computer. I have done all these things multiple times, but things haven't change. I even read that something like this just play the game offline and When I loaded it offline it loaded into the main menu, and it says 'You are currently updating the game. Please connect to continue updating the game" and it crash again. But like I said, I updated the game and started having these problems. Is there anything that I could do to solve this problem?
@Maame18 Please check Windows Defender or your third-party antivirus, whichever you use, for any recent actions related to Sims 4. If you find anything, set exceptions for TS4_x64.exe and EADesktop.exe.
If that doesn't help, please try the suggestion here (post 17):
https://answers.ea.com/t5/PC/Sims-4-Crashing-Freezing-Lag-Surface-Pro-7/m-p/13477590#M270800
Even though you have a different model Surface and a different graphics driver, your laptop may have the same settings available, and those settings may be incompatible with Sims 4.
