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@SimSeeker I've mentioned this several times, and the OneDrive-related answer is the same: make sure that your Documents directory is NOT in OneDrive. Again, here's how:
As described, confirm in Command Prompt that the Documents directory is located in C:\Users\your username\Documents. Once you've done that, we can try to fix the other issue(s), if they're still present. But this is the first step, and the other troubleshooting may be unnecessary or unhelpful without Documents in the correct location.
- SimSeeker2 years agoSeasoned Adventurer
Hello,
Sorry for the late reply. I should have done what the link you mentioned ask me to do. I unlinked OneDrive and linked it to another folder. But I didn't do the other stuff that was mentioned. Can I still do what it says in the link (Even though I screwed up)? It messed up, not just the Sims 4 app, but other apps as well. I still can't see the game loading.
I ended up somehow finding the mods, it's just now finding the game when it's loading.
- puzzlezaddict2 years agoHero+
@SimSeeker Please run the Command Prompt command and post the result. We'll go from there.
- SimSeeker2 years agoSeasoned Adventurer
Hello,
I think that I know what you are referring to. Here is the info from the link that you mentioned. Here's what I got: HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\Shell Folders
Personal REG_SZ C:\Users\midni\OneDrive\Documents.However, the EA folder is in that link (I think). But not the game folder. I have both screenshots of those in the attachment.
My main concern at the moment is the disappearing launch screen. I launch it, but I don't see it, but it's still running in Task Manager. It happened to me a few weeks ago, but I found that in the taskbar. I couldn't find this current one in the Taskbar. And the EA app works just fine. I am wondering if I have to uninstall and reinstall the game app in EA? Do I have to buy all the Expansion packs again? i am currently reinstalling some other apps that were also affected. And so far, I can access those.
Update: I just checked on the Gaime. I tried to launch it, but it didn't do anything. I also have the screenshot for that one as well. Is it possible for me to reinstall the EA app? I switched the OneDrive to Desktop. As I am writing this, I am thinking that I should stall one that one until I get a message back from you. I didn't do the other part of the link that you sent me. So, I do that part for the Game that is in the folder that you see in the second screenshot (Where all my mods are)?
- SimSeeker2 years agoSeasoned Adventurer
Hello,
I did. Now I have a unique challenge. I found out through some error, that the folder is not just in C:\users\username\OneDrive\Document, but also in C:\users\username\documents. But the Command prompt still mentions that it's in the OneDrive folder.
Attached is the error that I have been getting moving the Documents from OneDrive to the other, and the second was after I relinked OneDrive (I did unlink it again).
But when I went into Command prompt, I still get: HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\Shell Folders
Personal REG_SZ C:\Users\midni\OneDrive\DocumentsNow I am wondering if I should delete one of the folders, or what else can I do?
- puzzlezaddict2 years agoHero+
@SimSeeker I'm sorry, I don't know how to explain this any more clearly. Your computer has several Documents folders, which is normal—they have different purposes that are not important for this discussion. It has only one Documents directory, which is a special designation that says to the system and installed programs that this is the correct Documents folder to use. We are trying to change which Documents folder is designated as the directory. Sims 4 will use this directory, and we want this directory out of OneDrive.
You have two options here, and the first one should work; the second one will work if you follow the instructions precisely.
The first option is, with OneDrive installed and working , to tell OneDrive to stop syncing the contents of Documents. This is covered here:
You can see in the screenshot titled Manage folder backup that you can "stop backup" for Documents. This will automatically move the location of Documents to Users > your username > Documents, if it works. You don't need to do anything else; just don't start the backup of Documents again. Then you can unlink or uninstall OneDrive if you want, or you can leave it be.
If that doesn't work, the second option is to force-change the location of Documents by editing your computer's registry. This has to work because you are actually reaching into the system and manually changing exactly the bit of data that says where the Documents directory is. I've been posting these instructions, but in case it's not totally clear, this is the absolutely reliable backup plan:
You will change the Personal value to its default, which is precisely %USERPROFILE%\Documents (with nothing else in the name), and then you're done. Don't change anything else.
- SimSeeker2 years agoSeasoned Adventurer
Hello,
I've already unlinked and deleted OneDrive. I will try your suggestions later on tonight, I will let you know how it goes.
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