@SimSeeker Restart your computer and try again. If that doesn't help, move the Sims 4 folder out of Documents > Electronic Arts and into Downloads (not anywhere else), restart your computer, and try again.
If that doesn't help either, use this method to move the location of Documents:
And then unlink OneDrive from your computer. Right-click the cloud icon in the lower-right corner of the screen and select Settings > Account > Unlink this PC. If you don't see a cloud icon, that's fine, just skip this step.
Please do not create new threads about a current issue already being discussed in an existing thread of yours. It fragments the conversation and can result in bad advice or lost information depending on whether someone catches the duplicate in time.
Hello,
Unfortunately, none of those suggestions worked. I keep on getting pop-ups like the one in the attachment. I forgot to mention that OneDrive is already deleted.
I had to temporarily reinstall OneDrive, and that didn't work either. I got another message saying that it's already installed under C:\users\username\documents. I unlinked OneDrive again and check that I do have the Documents folder with EA and The Sims 4 under C:\users\username\documents (I don't know if it works because I would rather fix this issue first) . But then I went to Command Prompt, it said this: HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\Shell Folders
Personal REG_SZ C:\Users\midni\OneDrive\Documents. So, now I have two folders with the same information.
Now how do I fix this? Do I have to delete one of the Document folders?
Community Manager
