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@jula141207 Please run a dxdiag and attach it to a post.
https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/
For now, please also play with no mods or custom content, as in, move the entire Mods folder to the desktop and delete localthumbcache.package. Even if you have no intention of playing that way in general, it's important to keep troubleshooting as straightforward and free of complicating factors as possible.
- 2 years ago
alright ill do the dxdiag run and ill attach it 🙂
- 2 years ago
here is the file
- puzzlezaddict2 years agoHero+
@jula141207 Sims 4 should definitely not be running out of memory. But that does happen in some circumstances, for a few different reasons. For now, please load one of your main saves, still with no mods or custom content present, let the game clock run for a few sim-minutes, and put the game into windowed mode (but don't minimize it). Open the Task Manager to the Processes tab, make sure it's showing in detailed mode, and take a screenshot.
Please repeat this test for a new save, and post both screenshots here.
- 2 years ago
Currently I am cleaning the inside of my pc tower because I haven't cleaned it bascialy since I got it and I realised that can cause issues. For today, I won't be on my pc but by tomorrow I'll know whether the dust was a problem or not. If it wasn't I'll do the thing with the saves. Thank you for hoping me by the way 😊
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