sims 4 game not keeping up with fast forward

To whom it may concern

9 / 24 / 2016

12:33pm

Sims 4

I find that lately when I am playing the sims 4, if I were to fast forward to X3, the pace would stay the same as if on X1 and after a few seconds of being fastforwarded it would get stuck, at this point i would have to pause the game for a few minutes until the gameplay catches up, this includes notifications, skill gains, and daily routines, I dont like complaining especially when it comes to something that I love but if this problem is not fixed, then as a company you will start to lose customers who are just as loyal as I am.....Please do what you can to fix this issue, because it disrupts the gameplay and puts every gamer into a bad mood.

Kind regards

Jessica Peck