Forum Discussion

11 years ago

Sims 4 (game time demo) freezing when I moved the cursor.

I downloaded the Sims 4 game time demo last week, but when I tried to play the game I noticed right away that it wasn't working properly. It loaded fine and ran without crashiing in full screen mode,...

crinrict

Hero+

11 years ago

Did you try reinstalling your mouse drivers or use a different mouse ? Do you have mouse trails on ? What kind of mouse are you using ?

RobynTyler
11 years ago
My mouse is a, HP wireless mouse, it came with the computer but I don't think it came with any drivers. I also don't have mouse trails on.
- Anonymous
  11 years ago
  Approved
  Maybe:
  
  CP -> Mouse -> Pointer options -> Enhance pointer precision (uncheck)
  
  ---
  
  This is for 8.1
  
  http://www.askvg.com/fix-mouse-pointer-freezes-lags-or-other-problems-while-playing-games-in-windows-8-1/
  
  ---
  
  Video Drivers perhaps? Reset 3D Properties in Catalyst
  
  ---
  
  The dongle isn't in a USB hub or something maybe?
  
  ---
  
  Uninstall the mouse drivers from
  
  Device Manager -> Mice -> remove them all
  
  Unplug the dongle
  
  Restart PC
  
  Plug dongle back in when windows is up
  
  ---
  
  Try a different mouse if available.
  
  Those are my guesses :O
  - EA_Nils
    Community Admin
    11 years ago
    Additionally, you may also consider the following:
    
    Disable the Origin in-game overlay (IGO). To do this, launch the Origin client. Then go to the Origin menu, Application Settings, Origin In Game, and then uncheck "Enable Origin In Game."
    
    Perform a clean boot. This is to ensure that there are no applications running in the background that might interfer with your game. Known culprits are again any sort of software with a Visual Overlay capability. Popular examples: X-Fire, Windows Blinds, Ventrilo, TeamViewer