Forum Discussion

Anonymous's avatar
Anonymous
10 years ago

Sims 4 Get To Work - Brand new: Says that the code has already been used!! Help

I just brought Sims 4 Get To Work from Target and I went to install it on my computer. At first I redeemed the code on an old account because I couldn't remember the password to this account. However...
pc
Phantomlover1717's avatar
Phantomlover1717
Legend
10 years ago

Contact EA:
http://help.ea.com/en/contact-us/new/

You can only use the code for a game once to link it to an Origin account. When you have the base game on one and the expansion on the other it won't work. 
So you'll need to ask EA to move the game, but you´ll need to prove you are the owner of both accounts and games. 

Recent Discussions