Sims 4 Get to Work Greyed Out in "My Packs," no content showing in game

Let's try to create a new user account for windows and see if it will work over there. Make sure you make it an ADMINISTRATOR account.

Here is how you do it on Windows 7:

http://www.bleepingcomputer.com/tutorials/create-new-user-account-in-windows-vista-7/

Here is how you do it on Windows 8:

http://www.bleepingcomputer.com/tutorials/create-new-user-account-in-windows-8/

Make sure you LOG OFF your original account and NOT just switch users. Log onto your newly created Administrator account.

Search for Origin and try to run The Sims 4 on this new windows account.