Sims 4 holiday celebration pack not working
It says it has been digitally downloaded, the items showed up in my game I applied them, and this morning when I logged in all items were gone with a message that said I didnt have acces to these ite...
Forum Discussion
Contact a game advisor so they can check on your enttitlements
Game advisors can be found through live chat.
- https://help.ea.com/en/contact-us/
- Click on the orange NEXT button
- Select a platform
- Click on the orange NEXT button
- Select a topic and describe your problem in a few words
- Click on the orange NEXT button
- Click Chat Now to chat with a Game Advisor
In Details here: How to contact a Game Advisor using the new EA Help page
There was a two hour wait on the Live Chat (go figure) 😕mileywink: Happy Holidays!
I tried one last thing after going thru the troubleshooting list.
Open Origin
Hover over Sims 4
Click on the 'i' More Info icon.
Locate Holiday Celebration Pack to vetrify it shows as installed
Right click on that pack fpr options to Check for Updates or Repair
The Repair restored the missing items
Community Highlights
- EA_Cade11 months ago
Community Manager
