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Dat1GamerPerson's avatar
2 years ago
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Sims 4 "Initialization error at startup"

Hello,

I just recently redownload The Sims 4 on my computer but when I tried to start it I got the error message "Unable to start: Initialization error at start up. [135dec40:29f00e76:00000083:n032c32e]". I've tried searching for ways to fix it but everything I've found is from 5+ years ago and hasn't worked. I've tried: reinstalling it again, running as an administrator, simply restarting my pc, repairing the game in the EA desktop app, and I've also tried giving it access with the Winbdows Firewall Defender (which I had some trouble with since there were versions of the game that aren't even in my pc files any more but I changed the correct ones). I don't know what to do but I will attatch a few screenshots that might help you dignose my situation.

Thanks

P.S.

In the screenshot of the Windows Firewall Defender, the Sims 4 tabs that are unchecked don't exist on my computer, meaning the folders that show when I click on "details" isn't a thing on my computer. I don't know if it affects anything but I included it since it may help you understand what is happening more.

  • Please disregard this support ticket, I was able to acces the game by going directly to where the game is in my folders and opening it from the TS4_x64 file. Then I just created a shortcut for that file for easier access. I am leaving this thread here though in case anyone ends up having the same problem I did, because maybe they will have the same fix as me. Apologies for the inconvenience!

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