If you are on Mac Catalina please check out this thread "The Sims 4 macOS Catalina Troubleshooting" .
I keep getting this message whenever I open try to open the game: Unable to start: The Sims 4 is already running. [ed35e0ea:29f00e76:00000000:18a1dd51]
I have tried EVERYTHING on the other posts, even posts outside EA, but nothing is working. I bought Origin Access to play The Sims 4, but all I get is this error message. I
tried sharing The Sims 4 folder, I tried repairing the game through Origin, I renamed the folder, I ran it on Windows 8&7 compatibility mode, I moved the folder, I checked my
task manager for any running processes, I restarted my computer several times, but NOTHING! I am trying to avoid reinstalling the game because my wifi is incredibly slow.
Any help would be appreciated because all I want to do is play the freaking game I paid for! The problem is not with Origin because all the other games are working fine.
[I am running Windows 10 BTW]
I had this problem myself and I figured out the culprit was my antivirus. I have Bitdefender and it kept blocking Sims from running. I had to go in and specifically allow the application (through safe files - Application access). This might not be the case for you; but I never found that solution myself when I had been searching.
How do you do that because I have bitdefender and I don't know how to do what you said
this is something I found googling but I don't know what version of Bitdefender this is as I'm not using it myself: https://www.bitdefender.com/support/how-to-add-application-or-process-exclusions-in-bitdefender-control-center-1119.html
You want to exclude Origin.exe and ts4.exe in programs(x86)\Origin_Games\thesims4\game\bin (path may vary depending on your installation)
I have the same problem how do I do with Norton?
@crinrictwrote:this is something I found googling but I don't know what version of Bitdefender this is as I'm not using it myself: https://www.bitdefender.com/support/how-to-add-application-or-process-exclusions-in-bitdefender-control-center-1119.html
You want to exclude Origin.exe and ts4.exe in programs(x86)\Origin_Games\thesims4\game\bin (path may vary depending on your installation)
Thanks so much! 100% this worked perfectly for me
Thank you! That fixed it. You're a godsent.
What, I have Malwarebytes how do you do that
unsure if that's for the version you are running but you can find an explanation here: https://support.malwarebytes.com/docs/DOC-1130
I've figured out how to do it thanks
For me, it was the antivirus. I have Windows 10 and Windows Defender was blocking it from opening. Go to your protection history in Windows Security and you will see the blocking activity there if this is the problem for you. Go to "Actions" to give access to the program.
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